The Aquarium Concierge

FAQ

Questions before we clean your aquarium?

Here are the practical details homeowners and offices usually want to know before requesting a quote.

Common Questions

How long does a cleaning take?

The 90-Minute Clean Tank Service is typically completed in approximately 60-90 minutes. Larger or more neglected aquariums may require additional time or The 30-Day Aquarium Reset.

Do you clean saltwater aquariums?

The initial service focuses on freshwater aquariums. Contact us regarding specialty systems.

Do you bring your own equipment?

Yes. We bring professional aquarium-cleaning tools and standard service supplies.

Is replacement filter media included?

Routine filter cleaning is included. Replacement cartridges, media, parts, medications, and equipment are billed separately with customer approval.

Will the aquarium be crystal clear immediately?

Many aquariums look substantially better after service, but some water-quality conditions require time or multiple visits to resolve.

Do I need to be home?

Initial appointments generally require an adult to provide access and review the aquarium. Recurring-service access can be discussed after the first visit.

Can you clean a severely neglected aquarium?

Yes, but it may require The 30-Day Aquarium Reset rather than the 90-Minute Clean Tank Service.

Do you replace fish?

Fish and livestock are not included in the Clean Tank Service price. We can make recommendations when appropriate.

Ready to Enjoy Your Aquarium Again?

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